First rule of crisis management

Bloody hell! Talk about crisis mis-management - politics so badly needs it and virtually always gets it wrong.
I have spent the better half of today witnessing the Government's and the Labour Party's total meltdown on the pages of the BBC webiste.
First rule of crisis management is accept that you've got one. Well Labour certainly seems to have agreed on that one. Second rule - apologise... erm nothing happening there then.
Third rule - signal that you're going to make amends and do something about it... erm, erm.
So that's David Cameron assured a place in Number 10 then. Should Blair step down sooner rather than later? I really don't know.